best product ever
from rushville Indiana12/25/2012
this fountain is the best product for having fresh water for the cats its trouble free . you should clean it ..but it keeps on going no matter what
from Summerfield, Fl12/13/2012
I am still waiting for this product to arrive. It was on back order and I am still waiting for over a month.
Have never received order
by Donna Rood
from Centennial, Colorado12/09/2012
I have still not received the order I placed on 11/2/12. I would have thought by this time the product would have come in and would have been shipped to me, or a comparable item would be offered or sent. I don't know how to get my money back since it was purchased thru Groupon and the balance was charged to my credit card. Any suggestions?
This item, from the price to the availability, was an excellent choice for the family cats. Both cats absolutely love this fountain! I would definitely recommend it to anyone that is looking for a water fountain for their animals
Waste of money
from Sugar Land, tx06/27/2012
The pump motor is noisy, especially when the water level is low. It seized up and burnt out its 12v power supply within 3 weeks, Their web site only offers an email contact, no phone number. A search through BBB Arlington Texas resulted in no such company name. I doubt they will honor their advertized 1 year warranty as they are imposssible to contact.
Good Water Fountain
from Houston, Tx.01/08/2014
This is a good water fountain but took several days for my cats to 'take to it'. I have another fountain. I went ahead and ordered the filters to go with it so I wouldn't have to try to find them in the stores. While it's a good fountain mine really prefer the other fountain (Drinkwell) for some reason.
Cats Love It
Both my cats love this fountain. I had a previous large Petmate Deluxe Fresh Flow Pet Fountain and this one seems a bit bigger. The old one was still working after 8 years (one replacement motor) but the plastic was scratched from cleaning, so when I decided to replace it I knew I wanted another Petmate brand. I lile the addition of the small filter in front of the motor. The fountain/motor is quiet and easy to take apart and clean. Make sure to clean it at least once a week, cleaning the motor thoroughly, and keep the fountain full of water. I hope to get as many years use out of it as I did with the last one.
Cats Love It
My cats loved their fresh flow water fountain from the start. They are definitely drinking more water. My one cat likes to stick his paw in it so I have to clean it at least once to twice a week, but other than that I would recommend it!!
I bought the original Petmate Fresh Flow Fountain many years ago and the cats loved it. When it finally died of old age and gravity abuse, I bought the latest model.
ok but way overpriced. an in tank cheap aquarium filter will do the same job in a larger container for much less $$.
This fountain is great for cats because there is constant water flowing, the water is filtered and the fountain is very easy to clean. There are other reviews that say this fountain is "noisy", what I have discovered is when it gets noisy, I add more water into the fountain which allows more water to be filtered through the system and stop that noise from happening. So if your fountain is noisy, you need to add more water.
Love This Product
Much easier to assemble and quieter than others I have tried. My cat loves it and drinks much more water. He is feeling better because of this product.
not as big
was used to the one with the reservior disappointed with this small one THOUGHT iwas getting the big one with the reservoir
Kitty loves flowing water
from Santa Rosa, CA04/25/2012
Celeste loves her Fresh Flow Fountain, now she doesn't whine to have us turn on the bathroom faucet for a quick drink. It is easy to fill, clean, change the filter and is quiet. The cat is happy, we're happy.
My cats love running water and this is the perfect solution! Great product!
petmate deluxe water fountain
from black mountain, nc06/20/2014
my kitties are finicky about where they drink their water from. surprising, since they have no problem teetering on the edge of the toilet boil to grab a lick of H2O! the water fountain was my hopeful solution to dirty paw prints on my sink and toilet. it's great. it runs pretty quietly and gives them a constant fresh supply of yummy water. it was easy to set up and although my first unit was faulty and didn't work, entirely pets sent a new one out promptly with no hassle.
This is the worst prouct I've ever purchased in my life, it is louder then my dishwasher.
I've had it less then 2 months and if it can't be returned I am tossing it in the garbage.
Update on my original review...it's now June 2005, I originally purchased this product mid-2003. It's still running like new, I still love it, and so do my cats.
from DesMoines, IA05/29/2012
When plugged in, motor is very loud. Scares our timid cat who loves to play with water. The waterfall was very disappointing. Just a trickle would describe it.
This was the 1st time using these water fountain and it's just wonderful great idea
getting number 2
by Deborah Blake09/17/2008
I have had one of these for a few years. Love it so much I'm getting a second one for the cats who are mostly upstairs.
by Exactly what I had hoped for!05/12/2008
Even after reading several reviews, I was still skeptical that my cats (both of them sink drinkers for 3 years) would switch over. My husband and I were worried about the amount of water they were getting, since we were not home during the day to give them fresh water and they would *not* drink from their bowl. One week after purchasing the waterer, both cats were drinking from the fountain like they had their entire lives. Training was relatively easy as well, we would just pick them up from the sink and take them to the waterer each time they jumped up on the counter. The unit is very quiet and simple to assemble, also seems easy to clean so far. Well worth the money, plus it is cheaper on Amazon.com than some other sites I found.
My oldest cat is 13 years old have had this product since she was a baby.
I have only replaced the motor one time!
Make sure you use distilled water only and not tap water to keep it working well and change your filters every 1-3 months.
Soak the motor and other parts in a solution of 1/2 red vinegar and water when you change filters and are cleaning.
Do this, and you will have a perfectly running machine and you and your cats will be happy for life!
We bought the Petmate to encourage our kitty to drink more water after he had to undergo perineal urethrostomy ("PU") surgery. One of the things the vet wanted him to do was drink more. And this has been a great device! The pump did die after 9 months of continuous use (and regular cleanings because the filter on it does clog with gunk and hair every few days). But the replacement pumps are pretty inexpensive on this site and it's definitely doing it's job. I'd definitely buy it again especially for the fact I can replacement pumps as they give out without having to buy a whole new unit.