4.29 rating based on 7 reviews
by Finneus' Mom02/13/2012
My review regarding this product has more to do with customer service and product expiration date rather than the product itself. My first shipment of this produce was expired. When I called to notify EntirelyPets of this issue, I was informed a new bottle would be shipped right out. Two weeks later I still did not have a replacement bottle. I called again and the agent informed me that there was nothing documented in their system indicating that I had ever called. Again I was told a new bottle would be sent to me. However, when I expressed my frustration over the entire oversight on their end and that my puppy would be now be without this spray for 3-4 weeks, the agent could have cared less. He did not offer me a future discount and did not agree to send my next order with free shipping. In fact, I had just placed another order for a different product and when I asked him if he could add my new order on to the order of the spray to replace my expired one, he said "no you will have to pay the shipping". I am not impressed with the customer service up to this point. So PLEASE PAY ATTENTION TO THE EXPIRATION DATES BECAUSE THEY ARE NOT BEFORE THEY SHIP THE PRODUCT TO YOU!
Why is this product unavailable?
I DEPEND on this product and it has been on backorder since January. The page says "to call for availability" but when I do the customer service person just says they have "no idea" when they will have it. Very upsetting as no one seems to have a response on what is going on with this in-demand product.
I have yet to receive this product that I oredered over a month ago.
I only had been able to use this for a little over a week and it was working as it said it would, however my dog died and wasnt able to see full results. ( died of unrelated issue)
by Foster Mom
from San Diego, CA07/30/2012
I am fostering a Lhasa Apso who came in extremely neglected. She has a smell that doesn't seem to improve except for right after her bath. She sheds small black dandruff-like flakes when I bathe her. I have used Douxo Seborrhea Micro-Emulsion Spray for between baths (using Douxo Seborrhea Shampoo) and she seems to be improving greatly.
This product has done nothing to help my dog's seborrhea. It smells good, but is otherwise useless. Also, about 1/4 of the bottle was in the packaging instead of in the bottle when I received it (there was only a little under 5 oz available). The scaly scabs on his back and legs have not been reduced at all with the use of this spray alone. It certainly hasn't decreased his scratching. Pyoben works the best in combo with antihistamines and allergy shots. I was hoping to add this product in between baths (using Pyoben shampoo) to help reduce his itching and possibly reduce the amount of antihistamine he gets. Useless! This product, however, is a waste of money!
easy to use
from Sy Thomas VI11/08/2012
The dogs licked it off as soon as they could get at
it. It was a good spray bottle which is always a relief. Product seemed to work ok
Excellent Coat Spray
Excellent spray for dogs with sebaceous edonitis. Softens coat and helps eliminate scaling.
The product is great, it really helps control seborrhea on my Westies.
But the instructions! It takes a magnifying glass to be able to read them!
As it is sold now, it is difficult to read the guidelines of this product.
Couldn't the manufacturer increase the size of the lettering or have the instructions printed on a pamphlet attached to the bottle?
All and all, good product, very poor packaging.
Great for between baths
I use this spray for between baths. My dog has horrible skin and is constantly itchy and chewing. This controls the itch, chewing the smell. I highly recommend this product for use along with the shampoo!!
This product has dramatically reduced my Cairn Terrier's skin flaking and itching. I would recommend it to any pet owner whose dog is having similar symptoms.
I ordered this product in Oct. 2011 and it had an expiration date of Nov. 2011. I'm using it but am not confident that it has full potency.