![Frequently Asked Questions]()
If I place my order right now will it ship out today?
Orders are generally shipped the same day that they are placed. All other orders will ship out the next business day.
How is it that you can sell these so much cheaper than my vet?
Due to the fact that our customer base is so much larger then your veterinarian's, we purchase in much greater quantities than they are able to. Therefore we can achieve a substantial cost savings and pass on the savings to you.
Is Free shipping for orders over $100 for US shipments only?
Unfortunately due to high shipping costs for International orders we are unable to ship orders over $100.00 for free. International shipping may vary depending on the size, weight, and location your order is being shipped to.
What type of shipping services do you use?
Our shipping carriers are USPS, FedEx, UPS, DHL, and OnTrac. Our time frame for shipping ranges from Regular Ground shipping 4-7 business days, Priority shipping 2-3 business days, and overnight shipping.
What is ORM-D?
ORM-D is a marking for mail or shipping in the United States that identifies "Other Regulated Materials-Domestic". These items will be marked with a blue label and will only ship out via ground.
If I order on Friday overnight will I receive it by Saturday?
There is no weekend delivery, so orders shipped Friday overnight will arrive Monday.
Where do I send my check/money order payments to?
Please send checks/money order to:
710 S. 13th
St. Suite 900 PMB 384
Norfolk, NE | 68701
Where do I return my package?
Please call 800.889.8967 for a Return Authorization Number and send returns to:
EntirelyPets.com
43450 Mintwood St
Fremont, CA, 94538
Do you accept PayPal?
PayPal is only accepted on orders placed on Ebay.com. All orders placed on our website or with a Sales Representative are only taken by credit card, check, or money order.
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