Shipping & Delivery
What is the estimated delivery time for my order?
Orders will generally take 4-8 business days to arrive, depending on location, size of item, and quantity ordered.
If I place my order right now will it ship out today?
Orders are generally shipped the same day that they are placed (Except holidays and weekends). All other orders will ship out the next business day.
Do you offer Priority 2-4 day shipping?
We do offer Priority Shipping at an extra cost.
Do you ship outside the US?
We do ship international, but some restrictions may apply. Shipping is automatically calculated when you enter your address information. Certain international shipments may require extra shipping cost due to weight or country location. If this is required, your order will be held until we can advise you of extra charges. Please note, we do not ship pet food or refrigerated items internationally and we do not ship any edibles to Brazil.
Is free shipping for orders over $85 for US shipments only?
Unfortunately due to high shipping costs for International orders we are unable to ship orders over $85.00 for free. International shipping may vary depending on the size, weight, and location your order is being shipped to.
Does the offer for free shipping on orders over $85 not apply when a promo code for a percentage off the order total is applied during checkout?
The offer for free shipping on orders above $85 can be combined with a coupon code for a certain percentage or dollar value off of the order as long as the order total is still $85 or more.
If I order on Friday overnight will I receive it by Saturday?
There are no weekend deliveries, so orders shipped Friday overnight will arrive Monday. Orders placed before 11:00 AM PST (2:00 PM EST) and in stock will ship on the same day they are placed with us. Any order placed after that time will be shipped the next business day. Overnight shipping is not available in Alaska and Hawaii.
What type of shipping services do you use?
Our shipping carriers are USPS, FedEx, UPS, DHL, and OnTrac. Our time frame for shipping ranges from Regular Ground shipping 4-8 business days, Priority shipping 2-4 business days, and overnight shipping.
How do you ship?
We ship using FedEx or USPS depending on the size/weight of the entire package. Larger items ship FedEx, and smaller items ship USPS.
What is ORM-D?
ORM-D is a marking for mail or shipping in the United States that identifies "Other Regulated Materials-Domestic". These items will be marked with a blue label and will only ship out via ground.
Can I sign up for auto reship program?
Click here to see details about our auto reship program.