All sales are Final. No returns or exchanges.
Before using your product, we advise you to have your dog checked by your vet to ensure he is fit to wear a collar.
Never leave the collar more than 8 hours per day on your dog.
Start with the lowest level of stimulation and define the level from which your dog reacts by increasing gradually.
To clean the collar, use a soft cloth slightly moistened with water. Do not use solvents or harsh detergents to clean your collar.
The strap can be hand-washed with soapy water. The spray can make your dog's hair sticky. Wash your dog's neck area weekly with a washcloth and mild soap then rinse and dry.
Should your product stop working or develop a fault, first read the guide over, then make sure the problem is not caused by weak batteries,incorrect use, or an empty tank.
If you encounter any problem, re-code the receiver collar with the remote control (ref. Coding procedure). If the problem persists, contat your distributor.
You can also contact EYENIMAL by Email firstname.lastname@example.org